Durabuilt Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T5S 1R7
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65%

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Reviews for Durabuilt Windows & Doors

Average customer rating:
6.4 10 (215 reviews)

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Stephan in Toronto
Stephan in Toronto
1 review Edmonton, AB
1/10

$300 for 10 min warranty work

Worst experience: We bought windows from Durabuilt. One window tainted 2 years later... Can happen. But then Durabuilt comes and replaces on warranty. And: Durabuilt charges $300 for 10 min work. Very dissapointing experience.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Stephan, thanks for the honest feedback. Can you give our team at 1 (888) 577 2049? We will have our team look into this further for you.

Curtis in Edmonton
Curtis in Edmonton
1 review Edmonton, AB
8/10

Basement windows

Excellent job. Gordon and his installers were great to work with. Very professional with a high level of attention to detail I highly recommend them to anyone wanting new windows.

Approximate cost of services:
$3,000.00
3 of 3 people found this review helpful.
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Company Response

Thanks for the awesome review and feedback, Curtis!

Marion in Edmonton
Marion in Edmonton
1 review Edmonton, AB
10/10

Windows Replacement Project

Gordon Dunajtschik, the Replacement Sales Consultant was professional, friendly, listened to our requirements, and together we arrived at an elegant window replacement solution. The office arranged a workable installation schedule. The installation team of Glenn and Jerry arrived on time, were friendly and accommodating, and finished a day early. I would highly recommend Durabuilt to anyone considering a window replacement project.
Marion from Edmonton

Approximate cost of services:
$24,000.00
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Company Response

Hi Marion, it's excellent to hear this about our team and to know that project went well. Thanks for the great review and endorsement!

Barb in Fort Saskatchewan
Barb in Fort Saskatchewan
1 review Fort Saskatchewan, AB
2/10

Windows and door

I had work done a bay window ,door,and bedroom window done . They did a beautiful job ìt all looked so nice . About a year later I noticed the wall was cracking under the bay window in the inside of the house . Called them and they came out .fixed it and seemed the problem was fixed . Noticed it was cold by the window called them and they couldn't find my file . I needed it fixed but my husband having an anorysm (brain) put it on the back burner found bill and they told me they would get back to me . Noticed their sign around the corner from us and still never heard from them really disappointed we are seniors and need to have efficient windows to keep our heating bill in line with our budget . Calgary seems to be in sync and cares .Edmonton needs to do some serious revamping .also front door won't stay closed unless locked when windy .

Approximate cost of services:
$5,000.00
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Company Response

Hi Barb, we appreciate that you have reached out to us and have brought this to our attention. We would like to have our team look into this for you and help find a solution. Could you get in direct contact with us, and give us a call at 1 (888) 577 2049?

Jenna in Calgary
Jenna in Calgary
1 review Calgary, AB
8/10

Renovation

As soon as I walked into the showroom I knew that I was going to be picking Durabuil as my window and door company, the showroom was just as impressive as the service I received. The installation went perfect

Approximate cost of services:
$32,500.00
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Company Response

Thanks for the awesome review, Jenna! It's great to hear that you enjoyed our showroom and received impressive service!

Ralph and Audrey in Edmonton
Ralph and Audrey in Edmonton
1 review Edmonton, AB
10/10

2 windows and patio door

The installers were pleasant, came in got the work done in a short time. Cleaned up everything including hauling away the old windows. We are very happy with the service and the product and would recommend them to anyone who needs this service.

Thank you for a job well done!

Approximate cost of services:
$3,700.00
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Company Response

Thanks for the excellent review, Ralph and Audrey! We really appreciate it.

Trish Bolen from Saint Albert
Trish Bolen from Saint Albert
1 review Edmonton, AB
10/10

New Front Door

I worked with the sales rep, Gord, to get the door I wanted. Dark finish, better thermal separations, new threshold, lockset and glazing with privacy. This took about 30 minutes.

The door was ordered after I reviewed the shop drawing and put down the deposit and about 8 weeks later.

The on site crew came within the 2 hour window they provided and the install took about 3 hours. Everything came as it should and the installer raised my threshold so I could fit a rug below the door swing. I didn't have that before so it was much appreciated.

All-in-all a good install.

Approximate cost of services:
$2,800.00
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Company Response

Hi Trish, we really appreciate the great review! It's fantastic to hear that the entire process went smoothly and that we were able to get you the right door for your home.

Pauline
Pauline
2 reviews Calgary, AB
10/10

Front Door

The sales representative, Robert Weppler knows his product and he answered all of my questions and made excellent suggestions. I wanted to paint the door prior to installation and it was delivered two days before install. The door is gorgeous and it looks even better than I had imagined. The installer Dave did a beautiful job and he took away the old door and debris, leaving the area clean. Robert followed up with a call to make sure that we were pleased with the door and the installation. We would recommend Durabuilt Windows and Doors and we will use them in the future.

Approximate cost of services:
$2,500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Durabuilt Windows & Doors

Windows are the essence of the home.

They welcome the comforting warmth and glow of the sunlight inside, open up to embrace the fresh springtime air, and allow you to experience the beauty of the world around you. Our windows make everyday life a little brighter, with high-performance values, enhanced energy savings, a wide array of colour options, superior design details, and unprecedented smooth movements.

At Durabuilt, our approach to windows is simple. We believe in innovation, operational excellence, and creating consumer connections. We understand that a home is more than just walls and windows; it’s a place where memories are made, children grow, and worlds are shaped. We are committed to creating and providing the best solutions for you. It’s never been so easy.

Visit our website to learn more https://www.durabuiltwindows.com

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
- PVC windows - Aluminum clad windows - Laminate color options - Commercial windows - Custom design and shape windows - Composite entry doors - Patio doors - Garden doors - Decorative doors - Custom designed doors - Tilt/turn Windows
SERVICES
- Replacement Services offered in Edmonton (780-463-4466, x2034) and Calgary: 403-723-0410 - Installation services year round
BRANDS
Alpha, Omega, Hybridex, Vivace, Super Spacer, X-Drive, Therma-Tru, Classic-Craft, Smooth-Star, Fiber-Classic, Thermo-Guard, Econo Star
STYLES
WINDOWS: Slider,Tri-Slider,Quad-Slider,Single Hung,Double Hung Casement,Awning,Picture,Bay,Bow,Custom Designs & Shapes, Unique Glass,Grilles & SDLs, Accents, Skylights DOORS: Fiberglass,Grilles Between Glass/Internal Grilles,Garden Doors,Sliding Patio Doors, Tilt/Turn Windows.
SPECIALITIES
- Manufactured at our 180,000 sq.ft. facility in Edmonton, we can customized any window or door -First with state of the art technology to bring Tilt/Turn windows in Edmonton
WEBSITE
http://www.durabuiltwindows.com
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
520
LICENSES
ISO 9001, ISO 14001, OHSAS 18001
MEMBERSHIPS
Only IMS Certified Window & Door Manufacturer -CSA Certified Manufacturer -Energy Star Partner
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Please visit www.durabuiltwindows.com for detailed warranty information.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.