Eastview Electronics

Went there to buy a washing machine. The staff in store Sandy did a GREAT job. She listened to our needs, recommend a model and her explanations were very details. Thanks Sandy.

However delivery was TERRIBLE and was the WORST I have ever seen. The delivery guys were very rude (yelled at us) and unprofessional. They concluded (WITHOUT serious checking) that the entrance to the laundry room is not large enough and is impossible for the old and new washer to go thru. They just left in less than 5 min. We then found an alternate way for the machines to go thru, did all the measurements and show the owner. The owner agreed to send the truck again. But again WITHOUT serious checking they said it cannot be done. I ended up have to cancel the order and have to pay $30 for “delivery” because it is NOT their problem.

I went to another store the next day and ordered a washer (same size). Delivery guys from that store were able to remove the old washer and install the new one by using the entrance to the laundry room (which is impossible according to Eastview delivery guys). It took less than 15 minutes to complete the whole thing without any problem.

I don't know what to say. Our washer needed to be replaced and we were offered a stacked one instead of a front loader...sure no problem. Then the day before the deliver (and you have to book an elevator, be home, etc) their truck broke down (seem the same as a review from two years ago) only to get a call and the most unprofessional delivery people ever. They asked to use the rest room and urinated all over the toilet and the floor. Disgusting.

Then we noticed that the unit they delivered was, in fact, damaged. A huge gash already rusting in the well of the washer. But now it's our problem and we have to deal with Whirlpool. Please stay away. Do yourselves a favour and purchase from someone else. This is the type of service that should bankrupt a business.

Had the worst customer service at this place.. Dunno if there's anything more I can do other than warn people..

Long story short: I bought a fridge from Eastview Electronics and Audiophile in Scarborough, but needed one with the handle on the right side. They told me at the time that because it is uncommon to have the handle placed on the right, I will have to wait 10 days for a custom order. Which was fine. Then they had some issue with order and delivery, followed by their "one and only" delivery truck breaking down, which furthered the wait time. Finally, 3 weeks later, they delivered my fridge DURING my kids' dinner time. (Yes. Single mom, two toddlers, dinner time!). Thus, I hurriedly signed for the delivery and got back to my kids. Later that evening, I realized that the fridge handle was on the wrong side!! Called the company in the morning and their reply was, "Once its signed we don't take it back." I noted that the receipt in my hand explicitly says "Handle on Right Side". Spoke to the manager (Sandy) and she began to try to explain that it was MY mistake, that I should have double checked the model number she wrote down, and that on the receipt what they meant by "handle on right side" means the fridge door opens TOWARDS the right side!

Needless to say, still in shock at how little stores like these can get away with treating their customers as ignorant fools.

Purchased kitchen and stove at Eastview and hired them for the installation of the kitchen appliances as well as garage improvements. We had Eastview to build and install a garage rack and a garage door opener. The employee came at times that we were only available and finished the project in such a short period. Everything was done perfectly, the garage rack went with our preferences and built in very good quality.

Have bought a number of items from Eastview over the years and they have excellent prices.

My LG refrigerator purchased in 2001 was having issues last month so I called a couple of repair places for a quote. Many said there would be a fee for coming to check out the refrigerator regardless of whether it would be repairable. I didn't want to spend money to be told I'd have to buy a new refrigerator.

I called Eastview for advice and they suggested I try a few things with the refrigerator and the refrigerator started working again! They could have easily sold me a new refrigerator suggested I try these few things first before spending money on a new one.

Glad there are still stores that stand behind their products!