(ONE YEAR UPDATE!) We have just finished our Tarion one year warranty items. We can attest that Country Homes maintained their high standards and continue to show us we made the right choice.
Joanna, the Customer Service Coordinator, is an absolute pleasure to work with. She has been attentive and on-the-ball for our service requests- including calls with updates during the lockdown. We are nothing short of impressed while working with her!
Every service appointment has been completed by polite people who seem to genuinely care about providing quality workmanship. From Torino Drywall, Shipway Stairs, AyA Kitchens and P.T. Painting- we are thankful for their skilled staff!
We will continue to recommend Country Homes and hope to purchase another one of their homes as an investment one day.
(OUR ORIGINAL REVIEW)
We recently bought a Delamore model from Country Homes- who have been fantastic to work with. It’s been a completely different experience compared to buying with other builders in town. The structural and décor appointments were made fun and lighthearted thanks to their team at the Décor centre. We were given tons time to make our decisions and shown examples of other homes for reference.
Country Homes built a gorgeous house and many of the details are better than we expected. As with any new build, our house is not without a few issues- but they have gone above and beyond to remedy items we asked to be addressed. They’ve been accommodating and have gone the extra mile, which we sincerely appreciate. Their customer service has been fantastic- always answering our call and treating us and our home respectfully. We are especially thankful to Anthony, Mike, Adam and Trista for taking a moment when we contact them and to Sabrina and Tanya for ensuring all of our design/décor choices were exactly what we wanted. We are also very appreciative of the many pleasant tradesmen who did a great job on our home- before and after we moved in.
We definitely recommend Country Homes to our friends and family and look forward to buying with them again in the future.
- Approximate cost of services:
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- Company Response
Hello Krista, your feedback has been a joy to read! Thank you kindly from everyone here at Country Homes for taking the time to share your experience with us. We appreciate your kind words and continue striving to deliver top quality homes with exceptional customer service. Thank you again.