We payed $50.00 to have these guys come out to give us an estimate for replacing our countertops. We should have known it wasn't going to be good when their estimator called us late to book the appointment. Almost 2 later, we still hadn't received a quote and called in to the store. We were hoping to get our $50.00 back... I mean, who wants to deal with a company that takes 2 weeks just to provide you with a quote. Needless to say, the deposit is non-refundable. I say save your $50.00 and go elsewhere.