Metropolitan Heating & Air Conditioning Ltd

Heating & Air Conditioning
Toronto ON M1B
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Grace from Toronto
Grace from Toronto
4 reviews Toronto, ON
10/10

Furnace Gas Smell

There was a gas smell in the utility room. I had called another furnace company for which I was told that I either needed a replacement gas valve ($1100)or a new furnace. My Carrier furnace is only 11 years old. My brother told me to get another furnace quote. He and my mom had bought from Metropolitan and have been pleased with the service.
Bryan, the sales person, came and first decided to check the furnace. He spent over an hour and a half and discovered that fresh air intake was loose and replaced a missing screw connection. I asked him how much for his time. He said nothing as he was a salesperson. He provided me with 2 furnace quotes but said I didn't need a new furnace. Bryan could have made a sale but he was so honest.
He suggested that Metropolitan's service people come to check and restore the gas which had been previously shut off. Steve came and was very thorough and was able to confirm there was no longer a leak. He and his assistant were very friendly and polite and was very careful not to dirty the white carpet.
I would definitely do future business with Metropolitan...very honest and friendly people and have been recommending to friends who want to deal with an honest company. Bryan and Steve saved me $3500 from purchasing a new furnace!

Approximate cost of services:
$150.00
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Company Response

We appreciate your positive review and kind words. Please contact us if you require any further assistance.
Metropolitan Heating & A/C