Sterling Homes Edmonton

Builders
Edmonton AB T6N 0B2
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Sterling Homes Edmonton
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63%

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Reviews by rating (past 12 months)

Reviews for Sterling Homes Edmonton

Average customer rating:
6.1 10 (122 reviews)

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Private User
Private User
Private User reviews Edmonton, AB
10/10

Great home and service.

Love my home and the people at Sterling are very professional and friendly. Highly recommend this company.

Approximate cost of services:
$450,000.00
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Ally in Calgary
Ally in Calgary
0 reviews Edmonton, AB
10/10

Home Purchase

Our experience purchasing a Sterling Home was amazing. The sales team made sure that our needs were met, we were satisfied with the house and our questions and concerns were answered. We were impressed with the level of communication between the sales team, management and us. They were always quick to respond, knowledgable and willing to help in any way they could. It always felt like Sterling cared about us and had us in mind when it came to the house. They went above and beyond our expectations. We couldnt be happier with the process and our new house. Thank you Sterling

Approximate cost of services:
$594,900.00
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Jimmychen in Toronto
Jimmychen in Toronto
1 review Edmonton, AB
10/10

Excellent service

Thanks for all sterling home teams for your amazing work.Really appreciated your team work to make our dream come true.special thanks to Hazel and Elena.wonderful people.smooth and hassle free process .good coordination. Thanks all for wonderful work and professionalism.

Approximate cost of services:
$480,000.00
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jerinthomasjoy in Riverview
jerinthomasjoy in Riverview
0 reviews Edmonton, AB
0/10

House purchase

I booked a house through Sterling homes in Edmonton and I paid $1000 to confirm the deal. When I paid $1000 they said the house price is locked for a week. I waited more than a week to get my papers to sign. While I was waiting for documents to sign, the area manager called me and said they need $10000 more if I want to complete the deal. Then why should I transferred $1000 to lock the fee? I feel like this is ridiculous. So I lost trust in Sterling Homes Edmonton. I would not recommend anyone to this builder because they are greedy and dishonest. Never trust them. My rating is 0. Never ever trust Sterling home builder in Edmonton Alberta.

Approximate cost of services:
$1,000.00
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Nomer
Nomer
0 reviews Edmonton, AB
10/10

Warranty Service

A rating of 10 for Sterling. Thanks to Aaron for fixing our thermostat fan and Peter for our garage. It is NOT true that Sterling will abandon you after possession of your house. Sometimes home owners tend to be very impatient (I'm one of them).... Thanks again Sterling.

Approximate cost of services:
$100.00
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Company Response

Thanks! we are glad to here you are enjoying your new home!

Fola
Fola
0 reviews Edmonton, AB
10/10

Home purchase

Buying a home with Sterling's home was quite easy for us. I loved the house at first sight. Chantelle who is the sales manager was awesome!. she is very patient because I asked a lot of questions as a first-time homebuyer, She answered all questions, provided support and advice where needed, and ensure that the whole process was seamless.
Fola.

Approximate cost of services:
$523,900.00
1 of 1 people found this review helpful.
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Company Response

Thanks! we are glad to here you are enjoying your new home!

Karim N
Karim N
0 reviews Edmonton, AB
8/10

Sterling Purchasing Experience with Chantelle 5/5

November 2021 : We are very grateful ! I've Dealt with Chantelle and she's been very helpful and thoughtful with the process of buying a home and would answer all sorts of question we would have for her. Our home is currently being built with a possession date of March 2022 and so far things are looking good :)
I Will be back to update upon possession date to update review to possibly 10/10 . We are optimistic :)
Karim.

Approximate cost of services:
$555,000.00
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Company Response

Prior to November 26th, I will need to receive an email stating the name of the chosen program, cost of program and payment option

Private User
Private User
Private User reviews Edmonton, AB
4/10

Missing walkway

The walkway in front of my house was not done. For any other reason it was skipped/missed during construction. Its been 3 years and still No action. Promised was made every year every summer and now no promise and no response.
The House itself is good its just the issue on walkway and response is very bad.

Approximate cost of services:
$300.00
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Company Response

Can I get your contact information and address, I would like to look into it. please send to npurser@qualico.com Thanks

Private User
Private User
Private User reviews Edmonton, AB
2/10

Poor services and bad painters….

Very poor warranty services. paints are really bad lots of chips, uneven paints on the walls, paints on the trims are pealing and dents.
during walk through there are still lots of stickers on the wall. when we had our possession some on the sticker are still on the wall and they advice us to take pictures and post it the home portal but unfortunately no one came to fix until 3 months visit and the supervisor told us that paints are not included in the warranty and he said there is paint in the basement if we want to fix it but unfortunate when we check its just an almost finished can of paint(1can).
The lumber that is holding the stairs is also crack and we told him and he said its sturdy but we insist him to report it together with the sidings that is not properly click sealed
outside.
Be careful don't agree with the possession until everything is fix and make sure take your time to check your house during walk through.

Approximate cost of services:
$350,000.00
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Company Response

Hi, we would like to help you get the service you require. Can you give us your name and phone # so we can contact you to assist you? Thanks

Private User
Private User
Private User reviews Edmonton, AB
0/10

New house

Worse builder ever. Dont buy house from sterling.we bought house last june 2020 from sterling all are worse. Frozen windows frozen attic and they tood me to turn off the humidifier we dont have that. Cracked in the foundation cracked in the balcony.they are not giving any attention specially the front of house the balcony the height is high no railings.almost a year till now we have a plywood in front of out house. NOT GOOD BUILDER

Approximate cost of services:
$338.00
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Company Response

Hi, sorry to hear you are having problems with your home. Can I get your contact information so I can have the warranty department get in touch with you? Please email it to marketing@sterlingedmonton.com Thanks

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sterling Homes Edmonton

With over 60 years of building experience our goal is to provide superior customer service, uncompromising craftsmanship and design excellence. It is an award winning formula that has made us one of the industry’s most respected new home builders and a customer favourite. Sterling Homes has been one of Alberta’s ...
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