Trico Homes Inc

What a monumental disaster! We have been in our new home for one week today and this is how it looks:
Photo 1 – Scratches on medicine cabinet.
Photo 2 – Appalling workmanship; schluter is flush with the wall at the top and gradually moves away along a widening gap to the bottom.
Photo 3 – Damage to all three the bathtubs in the house.
Photo 4 – Piping hanging freely in the air and not safely attached.
Photo 5 – Left door opens against the wall; no door stoppers on several doors.
Photo 6 – We were told by the inspector that the grading around the house is perfect but this is how it looks.
Photo 7 and 8 – this is how our en-suite looks after a week, broken tiles and dust and debris everywhere.
Photo 9 – Broken window and torn screen.
Photo 10 – Scratched countertop.
Photo 11 – Scratched closet door.
Photo 12 – Missing kitchen cabinet door and still waiting for the crown moulding to be installed.
Photo 13 – Multiple scratches on kitchen cladding.
Photo 14 – Multiple kitchen surfaces have a white, dull and ugly appearance.
Photo 15 – Guest bedroom is storage area for the shower glass.

And a long list of other items, including drywall issues, lighting problems, none of the installed Cat5 cables for the internet are functional, etc., way too numerous to list here. On a number of spots the carpet delivers rather nasty painful pricks to our feet when walking on it. We were informed that this is part of the installation and cannot be helped – yeah, like we were born yesterday. The light above the range is installed incorrectly and there are holes beneath one set of the upper kitchen cabinets, but the inspector said we cannot document those errors because we had to bend down to see it – we are only allowed to record errors while standing up straight – even a kid knows that is not right.
The inspector responsible for the final inspection before possession, who was in a great rush, noted but did not document half of the deficiencies and we are living in a world of green tape indicating all the shortcomings and flaws. Trico is very casual about all this and we believe they do not care in the least about our insufferable inconveniences, as there was ample time for them to rectify these issues as the majority of it was present long before possession. We were promised that the tiling will be complete today and the shower glass will follow tomorrow, but this will clearly not transpire at all. We were promised no mess in our en-suite, but it looks like a disaster zone when we returned from work today. Our towels, bath mats, sinks and countertop, bath and everything else covered in a thick layer of dust, and debris trailing on the carpet all the way down to the kitchen.
We have e-mailed the warranty department twice with photos showing the problems, but sadly have yet to hear back from them.
Our first Canadian home turned out to be the most painful experience of our lives! I cannot recommend strongly enough that you steer well clear of this company when it comes to buying a new home; there are much better alternatives available. This is comfortably a 0 out of 10 score so far.