Sears Canada Inc

Bought a new Kenmore fridge and stove from Sears. The salesman pushed a specific model of the fridge with the incentive being that we would get an Energy Star rebate on the fridge.

A few months later, we got the rebate form rejected for the fridge being a clearance model fridge.

Also, the fridge arrived with two dented doors which took 5 months to replace. The customer service strung us along week to week and would not give us a good estimate as to when the replacement doors would arrive.

Fridge door came with dents and took them 4 months to replace them. The customer service never gave a good explaination as to when we can expect new doors.For the first 2 months no one bothered to contact us even.

WE RECENTLY PURCHASED A WASHER AND DRYER FROM SEARS CANADA. THE SALES REP WAS PROFESSIONAL AND HELPFUL. THE DELIVERY WAS TIMELY AND THE PRODUCTS WE PURCHASED STILL CONTINUE TO WORK. I WOULD BUY MY NEXT WASHER AND DRYER FROM THEM.

good prices for appliances. Movers delivered on time, right to where we wanted it placed. They were careful moving the fridge in and made sure it was the right one we ordered.

I bought a washer, dryer, refrigerator and stove. I bought extended guaranty it was 135 20 years ago. The have to change the stove top and it was damage. No problem with the guaranty they change the product. I would recommend but check other companies for roofing.

jj
We looked everywhere for a fridge, and we finally decided on the Samsung stainless steel one from Sears. Not only were their staff amazing, but the price was great, and they delivered in a very timely manner. Without any hesitation I would use Sears services again and recommend their services to anyone!