Estimate on Upgrading Electrical
The technician will come to you home to provide and estimate for a substainal job, costing in the thousands of dollars and charge a fee of $59 plus tax to estimate the job. This really is the most ridiculous thing ever.
- Approximate cost of services:
- $7,800.00
- Company Response
Donald, I apologize there must have been a misunderstanding. Although 4-Star Electric has never been to your home to provide you with an estimate of $7,800.00, I do recall speaking with you on the phone. If you would allow me the time, I would like to clarify some issues.
We differ from other companies, in that we do not give estimates. Estimates are just approximations of how much a job will cost. We provide our customers with an exact price to complete the work and with their approval we can start and complete the work that same day. There are no hidden fees or extra costs when we are done. The benefit of having the work priced and done in the same day is a lot more efficient, but more importantly this translates into being more cost effective for our clients.
Our pricing is very open and transparent and we provide our customers with all the information necessary to make an informed decision before any work is even started. As such, our clients are informed of our $59 Dispatch Fee before an appointment is established; open and transparent pricing.
Not all companies “charge” a dispatch fee, but it is insensible to believe that these companies do not include in their estimate, the time spent to come to your house and provide you with a quote; no one works for free. Companies that operate in this manner, end up charging more since they have to make two visits as opposed to one.
Thank you for your time.