Poor customer support. Have spent thousands on equipment - drill presses, table saws, vacuum systems. Latest issue with a table saw, height screw assembly literally disintegrated. Went to the Calgary store, the "tech" pulled up the manual, pointed to the M6 "anti-loose nut" and said minimum 6 months. I e-mailed parts/customer service, after a week no response. Phoned Toronto customer service/parts, told them I need a full assembly, they don't have an assembly. But they have a $25 kit coming into stock in May that should have every screw and bolt for the saw. Beyond that 6 to 8 months for a bolt or key or nut. Guess I need to find a new supplier of my equipment, and hope for better customer service.
If you buy from Busy Bee, be prepared to do any troubleshooting and repairs on your own, the staff simply do not know about the equipment they sell.
- Approximate cost of services:
- $3,000.00