Sears Canada Inc

I bought 2 pairs of winter boots online weeks ago. I was delighted that they came right away. One pair didn't fit so I returned them to the store. It is now over 6 weeks and there is no refund on my card. In fact, charges for the items only appeared 3 weeks after I received the items. And notice of their being shipped came about the same time - 3 weeks after I had already got the boots. It is bewildering that there is no immediate decision about the return and refund made, as is the practice of other stores. It was the first and last time I will use the store.