Window City

I had a dealer who supplied my house with several WINDOW CITY windows.. all of which have a great seal, work beautifully , look great and are easy to maintain and clean. Years later, a tenant prone to breaking other things, somehow broke the top side tabs of a hung window. The dealer had retired, so I contacted the service dept @ Window City directly. CHRIS in service was very helpful and said it needed replacement. HE explained how to do it myself, or if I was able to wait for a moment they could do it for me. It was fixed in minutes, good as new. It is SO reassuring to deal with a product that not only functions and looks as well as they do, but that should anything arise down the line- they are there in a their large showroom, ready to help. Thank you Chris for being so helpful and kind.