3-month long issue I've been trying to resolve with Leon's, and I would appreciate it if anyone has any pointers...
13730 140 St NW
+1 780-456-4455
aside from reiterating the painful process we've been through, and that at least one CSR said we could get a refund, is there anything else I can do/say to Management get the refund processed?
From Hope to shoe and Amanda , Sarah and list goes on of number of Managers/Supervisors i have spoken to and dealt with at leons store to have this resolved.
When asked for the last name from Shoe (Manager ) she goes " from privacy reasons i cannot give you my last name"
What about my privacy ?
what are the next steps? I'm thinking I would ask for the Customer Service phone number for Leon's Head office. If that route doesn't work, then what else can I do? Should I file a complaint with the BBB?
- Approximate cost of services:
- $1,600.00