Driveway and walkway house entrance
I wish I can give them more than 10. Pro Concrete team did a wonderful job on our driveway and walkway to the house. What a great experience with this company. It started with Denis last summer booking the job and continued with Sylvio, John and the team this summer while working on the job. I have done a massive research before I booked this job and I am so pleased with the decision we made to go with Pro Concrete. My story started June 2014. I was looking for a company to do the work. I called Pro Concrete for an estimate but I without the estimates done I thought they will be more expensive than the other smaller companies. My mistake; I did not wait for the appointment as I was in a rush and booked with a small company from Vaughn. Thankfully they did not show on time and did not get the job at the end after I paid 30% upfront. You can imagine the stress I was under to get my money back. Then tried to go with another company and I was given a referral address to check in Mississauga. While checking their reference site, my disappointment with the work completed made me feel I have to start all over in my research. On the same street while going home, I saw the most beautiful driveway. I stopped to admire and check the work. The owner drove up and stated the most wonderful conversation about Pro Concrete. He was raving about their professionalism, timing and ownership of the project. My response right away was “Pro Concrete will be out of my budget”. He said to me “not necessarily call them first but you have to be patient to wait for it to be done”. That was it. I waited for the Pro Concrete estimates and he was right. Denis, Pro Concrete, was wonderful and worked through the design with me sharing his great expertise in design and finish. I could not believe the price, they were cheaper than both companies I was selecting for the job and the quality of work is much better. The only thing is that I had to wait. My options were end of summer 2014 or early spring of 2015. Early spring 2015 it was. March this year, I get a call from Sylvio to book a site and job review with me. Sylvio, is God’s sent to me. As my husband is out of town and I had to do this on my own, he was treating me as a family member. He took care of everything to get ready for my next big party. He also recommended some fine turning to the project design. His attention to details, functionality, and safety was outstanding. Every member of his team is superb individual. Being a project manager myself, the team impressed me day after day with how coordinated they were. Teams are allocated for each task in the project, and they work in harmony and fast. Each day Sylvio will be on the site to check and review the project with me. At the end of the project, all the little details and cleanup were looked after with 110% satisfaction. I am a very detailed person and they did not miss a thing. I cannot stop talking about them with all my friends and neighbors. Even though the work is not sealed and finished yet, I have people stopping to admire the front of our house and ask me about the company and the project’s cost. Pro Concrete is worth waiting for. You will be very happy and proud of the work done on your house. My husband wants to meet the man behind this project “Sylvio” to say Thank you for taking care of this while he is not here. Thank you Sylvio and team from all of us.
- Approximate cost of services:
- $15,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Nahla! Silvio definitely pays attention to detail. He always tells all our staff members to make sure we deliver the customer service & workmanship we would want to receive for our selves. We are so happy that we were able to make this experience a good one for you.