I ordered a small glass table in March from the Markham location, and was told it was in stock in Montreal and would take two weeks to get to Toronto. I received a call, but was then told that only one piece was in and they shouldn't have called. After 4 more weeks, I called back and was told that the table was in - I'm not sure how long it had been sitting there, or why the salesman couldn't call me. I went to pick it up, only to learn that there were two bases and no glass top. I spoke with the manager who told me that he would have to get me another glass top from Montreal - within 2 weeks. They should try using UPS, they'd have much quicker delivery. It's now coming up to two weeks - still no word. Very disappointed in Mobilia and their customer service. They have many salesmen standing around, but no one following through on what happens after they make the sale. I will be cancelling the order tomorrow.
- Approximate cost of services:
- $500.00