By far - the worst furniture store I have dealt with in my time here in Toronto. They make the sale and once you put a deposit - you are meaningless. We ordered a bed, couch and chest. Bed and chest arrived in 6 weeks - chest was a floor model which they said they would fix and send (and they never did any of that). Bed was damaged while assembling. Not to mention - the delivery guys were rude and actually had the gall to tell us we made them late for other deliveries (they were specifically told to arrive in the afternoon when we scheduled the delivery but showed up at the door at 9:30am and then blamed us for not being at the door).
We were told our couch would arrive in 10 weeks. In week 12 now and the store has been dodging our queries over the last two weeks - no body has a clue where the couch is. We keep getting told that their Montreal store is talking with the manufacturer and somebody will call us with a new delivery date. Nobody from the store ever calls back. We have to keep calling them. Just a badly managed store with no concept of customer service. My recommendation - spend your money else where - you may spend a few bucks more but you wont repent like me.
- Approximate cost of services:
- $2,000.00