WASTE OF TIME AND MONEY!! A trained plumber spends 20 minutes punching nonsense into an iPad only to tell you a ten minute job will cost $680 - then they charge you for the quote. I will be contacting the better business bureau now. ***Update following vendor reply: Called them to discuss the experience as recommended and spoke with a lovely dispatcher who appreciated the feedback but was confused by the call and unsure how to respond. In the end I did find a qualified plumber (Imagine Plumbing) that didnt come to my home to play with toys. He got the job done in 10-15 minutes for a little more than the "dispatch fee" charged by this lot, which in fairness they did disclose when I called them - strassing that it was refundable if I went ahead with the work...but who thinks a company will show up MANY hours later only to quote costs that are TEN TIMES what would be considered reasonable. I should have called the police asking if I could charge them with extortion. If you think my feedback is questionable, just read more reviews - this experience is standard for Clearview Plumbing
- Approximate cost of services:
- $72.00
- Company Response
Hi Kyle,
Thank you so much for bringing your concerns to us. We truly do like to improve on how we do things. I am sorry that you feel the way you do. Can I ask you a question? Would you rather have someone with less experience, who will take longer and possibly add to the problem or have someone with the experience and knowledge, like a trained plumber, to get your issue resolved as quickly as possible? Also, just to correct a misunderstanding, we do not charge for the quote, we charge a travel and dispatch fee, which is always mentioned in the booking process, and we are willing to waive once you decide to go ahead with any work. We would love to be able to help resolve your concerns, so if you would like, please give us a call at 403-216-8439. We look forward to speaking with you soon!