I will echo many reviewers experience with order not being fulfilled as arranged. Two patio doors and all 6 patio screen doors still not delivers 2months after order has been placed a 1 month after full payment. Two windows were delivered with Brocken glass and one window came with obscured, instead of clear glass. Company practice is to demand full payment on the day of delivery, but offers no or idioms for when the order is incomplete or there are any issues with the product. Obviously they have no indentured to have workers now come to replace damaged glass or deliver screens, when the have been payed already and I have been unsuccessful with getting any response from their service department. Currently I am waiting without any indication for how long. By far worst experience we have had with any company.
- Approximate cost of services:
- $21,000.00