Zancor Homes

I got a new home build. Ron and his team did a wonderful job I was extremely sastisfied. Even after when I needed a few touch up’s everything was expedited in a reasonable time.
Very professional and they took the time to listen to my concerns.
Very good experience would recommend.
Thanks,
Camille Ingram

Ron and team were great throughout the building process. We felt comfortable knowing that any issues with new build would be taken care of in a prompt amount of time.

We moved into our home in October 2017 and we are very pleased with almost everything. The house is bright, open concept and although we paid for lots of upgrades, our decor planner (Katherine) was very helpful in making so many of the right choices. The service team (Mary, Marcy, Antonella etc.) are awesome to deal with and respond quickly to our requests. I would also like to mention Ron and his team, for the high level of co-ordination and and professionalism that they have shown throughout the process. Never an issue with most of the trades as they were prompt, attempted to fix items ASAP. Still have a few items to be addressed, as to be expected in any new build, inside and out, but I am totally confident that they will be looked after in a timely manner.
They work crazy hours in crazy weather and I have to give them lots credit. Ron always seems to be available when necessary and is always monitoring the work site. Thanks for your leadership Ron.
The only concern, which has nothing to do with the team, is the lot layout. Waiting to have it graded and completed, and hope all will look fine at the end. So pleased with our new home and the area.

Ron and his team have been great to deal with. Whenever we have a problem, whether big or small they were always quick to answer a phone call or email and get someone over to the house to fix the problem.
We would buy a Zancor home again and would hope to get Ron and his team again. Only concern we have right now is when grass/sod will be going in and when we can expect to have the driveway paved but nothing that makes us worry or complain about at this time.

Thank you again Ron and keep up the good work!

I purchased this new construction home 2 and a half years ago and just closed Mar 15 2018. My PDI went smooth. Quality of house was very good. Ron, Mary and the team were very nice and helpful and are willing to correct any concerns very fast. I highly recommend purchasing a home from Zancor homes, Thank You!

Buying home from Zancor exceeded our expectations. We are a first time home buyer with no experience on anything Zancor team (Angus) guide us thru all the way. From the time we bought it the Sales team are helpful and excellent Customer Service, Decor (Lily) she help us so much in picking colors from the laminate, cabinets, washroom etc. Our house wouldnt look elegant and beautiful without Lilys help. She is the best! The construction team Mary, Ron, Tony and a very good and kind person Antonella, this Team are so good that we never had any problem communicating with them. They are reliable, efficient on what they do and most of all i feel like they are my second family. I highly reccomend Zancor to all my friends and family and to those who are first time home buyer Zancor is the builder to go to.

I have had many issues with Zancor since day 1. Many have been addressed, but they don't seem to ever end. in 3 yrs here is what has happened.

debris / paper on the furnace burner, wrong grout color in bathroom/ leaky bathroom tub where drain was not installed properly, repair from that is garage was done poorly, missing mortar outside, so many nail pops and cracks in drywall mud to count, then they don't sand their repairs and I had to do that. never had a house do it to this extent. Issues we found during walkthrough, studs not nailed down, tile not completely finished, light fixtures had drywall screws in them, hole behind stove fan, garage door lock was changed without my knowledge and new keys left on step. HRV not wired correctly, even started to install fireplace when we didn't want one. Most recent issue is another leaking bathtub due to not properly installing drains and I am being told *no longer covered*. And then today I find out they never calibrated my water meter and I get a $1500 water bill due to faulty readings. The township said others have the same issue, and the builder is responsible. DO NOT BUY A ZANCOR HOME PERIOD! I will add, after a few heated discussions, Dawn and Maria seemed to get how upset we were and would try to fix things quickly but the contractors used just don't give a crap at all. Like a pig with lipstick is how I describe a Zancor home.

As a builder, this has been one of the worst we have had in all the new homes we have occupied. I find them some what sad in the excuse department when an issue is noted. Thought the customer service person Maria has been really good in communicating between us and the various contractors, good marks there.

The trades people they hire appear (that is our impression) unmonitored and as a result the workmanship is questionable in some cases. Depending on who does the work depends on issues you will experience. Next door had no issues, luck of the draw with who the contractor was that did the work. Too inconsistent quality in my books.

I'm convinced at this point being in our Snowberry model B, it's a lemon. From day one there was quality issues, main stairs were crooked, on-suite shower leaked into the basement due to faulty workmanship, issues with windows (opening/closing properly), door seals not sealing properly, front door latch set, fire place now won't light with -20c+ outdoor temperatures, and recently, one of the front windows crack due to cold and stress. Because it has been more than 12 months, builder won't cover. Now having to deal with the manufacturer.

During our 30 Tarion, we hired an inspector, found many things which were reported, but must say they did correct the issues mostly. Attic insulation was below code between 3-6 inches in place and had the company come back to blow in more. The contractor even complained why we got an inspector ... Duh!

The one year was OK, only a couple reported issues, then the past that point came the window and fireplace issue... sigh!

My better half at this point is unhappy with the whole experience and issues. I guess we were spoiled by better quality builders in the past.

I would never recommend or ever buy from this builder again, there are much better builders in Wasaga Beach that would build you a better quality home.

I'm sure Zancor would dispute a not so positive review, but that seems to be what they do best.

Shower handle breaks. Take off to find screw held in place by electrical tape. They won't fix. Past warranty. How do you find out unless you take apart the house to find all the problems from shoddy workmanship. Who knows what else is behind the walls hidden from view. Lost all confidence in builder and home. Called plumber not sure cost but must fix. Since builder doesn't stand behind product.

I would not recommend this builder due to the fact of the customer service period! They beat around the bush blaming rain and what ever else they want to on why your driveway is still not done! Your house will take forever to be signed off with the township so forget about having any fence anytime soon! There is never any answers to any of your simple questions! I even had the workers stand on my porch for no reason for about ten minutes and than looking at my car! My daughter and I felt very uncomfortable! I've had Mary come and yell at me for not watering my grass good enough, even though the grass they put in was old! Than I had some stranger show up at my house on a Saturday that lived in this subdivision telling me that I should let the electrician in my house! The list is huge for what's wrong with this house but I would be more understanding if all of the above wasn't happening also! Common sense people you don't be all nice to your customers before we sign and than after we do you could care less! Don't tell me to contact so and so already did with nothing!