I have always had a good experience with Faucet Fix. This job included repairing a toilet, sink plug mechanism and reinstalling the wall hung sink.
My sink had sank down on one side and was no longer level. I had two other contractors look at it, but they could not fix it. Also, the sink plug no longer closed properly and could not be easily fixed because the mechanism was covered by a porcelin cowl under the sink. Finally, the low flow toilet had developed a noise when the tank refilled.
I had been reluctant to call in another plumber to level the sink, but my wife wanted it fixed so I called Faucet Fix. The appointment was scheduled within a day or two of my call and the first plumber took care of levelling the sink, fixing the malfunctioning plug and replaced the float mechanism in the toilet tank. In addition, the plumber noticed that the water shut off valve to the toilet no longer closed completely, so we had it replaced. We were very pleased with the service.
Unfortunately, the the toilet started to drip ever so slightly. I called Faucet Fix and another plumber came out the next day and adjusted the level of of the water level in the tank. It seemed to work, but being an intermittent problem, we noticed that it started again. The next working day Curtis, the company owner came out to my house and replaced the faulty part himself and the problem was fixed. Now that is service!
Like most people, we are always pleased when a problem is taken care of well the first time. But the best measure of a quality service is when "things go wrong". It is then you see the true quality of the service provided by a company. Faucit Fix offers a high quality service.
- Approximate cost of services:
- $500.00
- Company Response
Wow! Thank you for the great review!