Structube

We received media table only after 6 weeks, with no updates or additional delivery information, even after calling many times to both Structube and North America Logistics. Also was trying to change the delivery address but no luck with that either although was promised and assured that it will be done. Eventually when delivery people called me to confirm the timing they still had the old address… and I had to wait for another day in order for them confirm the “new address”. After the items been delivered once we unpacked we saw that media table came damaged. Two pieces were totally broken in the box. After I called to customer service again and provided the photos to ask for full refund and somebody to collect the boxes with broken media unit, I been told it will take up to a week to investigate! So for another week I suppose to live with all these boxes and broken pieces in my living room. Very disappointed with the service and how everything been handled. If you don’t want to waste your time and energy I would definitely recommend choosing somebody else.