Structube

I ordered a nightstand on Nov 28, it delivered Dec 7th. I opened the box and the top was gouged, the side of the top was dented, the bottom of the draw fell out. I immediately called Structube. They asked me to take photos. I did and sent them back right away. It is now Dec 16th and I have heard nothing. I called again and they say quality control has not even looked at my pictures to see what they will decide to do. The furniture is subpar and I may not hear from them for 1 or 2 more weeks. Very disappointed with this company for an item I already paid for. Asked to speak to a supervisor, operations manager, process coach and would not let me speak to anyone. Very unhappy with this place and would not recommend.