Structube

Furniture
Toronto YT M5A 1A1
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HomeStars  >  Furniture in North York  >  Structube  >  worst customer service
Wendy in Waterloo
Wendy in Waterloo
1 review Waterloo Regional Municipality, ON
0/10

worst customer service

Unable to make a simple change to delivery hours, telephone message directed me to the store but stores can't view online purchases. Customer contact centre couldn't trace my order so no contact possible with delivery company. A total lack of interest in any follow up. Beware of purchasing anything online - they can't trace the orders.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Hi Wendy, we're sorry to hear that you experienced difficulties with your delivery order. Please do not hesitate to contact our online customer service team and we would be more than happy to look into this matter further for you.