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I've made multiple purchases from the College (Toronto) store (chairs, dining set, bed). Furniture is better quality than that other "assemble yourself" chain, but what really makes the difference are the fantastic staff at this location. When I changed my mind about the chair style for my dining set, they switched out the legs for me. When I ordered online a few days before a sale, they got me the sale price. Cheerfully and efficiently. I've had nothing but positive experiences here.