Furniture review in
Ottawa
I have never encountered such horrible customer service in my life. EVER! How is this company still in business? They sold me a faulty product that is now in my shed and refused to offer me a credit or refund. After hours of negotiating with them they finally agreed to offer me a credit. I then called them back a week later to see if they had mailed the credit and they said they had no record of it.
- Approximate cost of services:
- $300.00
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- Company Response
Hi there, we're so sorry to hear that you experienced issues with your Thao dining table. Please contact our team so that we can further assist you with your credit, we want to make sure we resolve this issue for you!