Furniture review in
Calgary
Love the desk I bought that wasn't too hard to put together but wasn't too happy with the customer service when it came to picking it up. My husband had to go for me and though I was told doing so would require 2 people, the store rep assured me it would be Ok for him to go alone since the store wasn't busy at that time. Turns out no one was available afterall to help him simply wheel the boxes to the truck.
- Approximate cost of services:
- $480.00
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- Company Response
Hi, Thank you for contacting us. We are very sorry to hear about the conflicting information; Per our policy, and for liability reasons, Structube personnel is not responsible for loading the merchandise into your vehicle. We apologize for any inconvenience you and your husband have experienced.
Thank you,