The Myrna is a lovely sofa. The light green is a beautiful colour and adds something very special to the space.
The sales associate charged me an extra $30 on top of the $80 I already paid which I thought was ridiculous. I live in a 3 story walk up with 5 flights of stairs in total and she didn't give me the contract with the fine print until the transaction was already done and paid for. The fine print said that if there isn't an elevator in the building the delivery men can take the items up 2 flights max. So she charged me an additional $10 PER FLIGHT! Upon arrival the delivery men were in shock when I told them this and they said that they don't see a penny of that money and they would have taken it wherever I wanted it free of charge.
Overall the sofa is gorgeous but the service was dumb. Not impressed.
- Approximate cost of services:
- $500.00
- Company Response
Hi Maha, thank you for taking the time to contact us. We are sorry if you were only informed late in the purchase process that by our policy, delivery service includes up to 2 flights of stairs for buildings without an elevator. We apologize for the inconvenient. That said, we are glad to hear that you are pleased with your Myrna sofa!
Thank you.