I went in store and found a couch I liked but it was backordered for 3 months. The wait was too long that I ended up found a different one at another store and had to come back to request for a refund at Structubes. The company should do something about inventories as not many people could wait 3,4 months for a couch. I might wait a month for the right couch, but 3,4 months? Better be the best couch out there and it wasnt the best.
- Approximate cost of services:
- $500.00
- Company Response
Hi, thank you for taking the time to share your feedback with us. We are sorry that you experienced such delays with your order. We do our best to provide accurate arrival dates for out of stock products however, certain items occasionally incur longer than expected delays due to circumstances outside Structube’s control. We understand how frustrating this must have been for you. Rest assured we had every intention of allowing you to enjoy that couch within a reasonable time frame!
Thank you for your understanding.