Legendary poor customer service
I was unhappy with a purchase and they told me big deal. I emailed and did not hear back. I even sent my email to the CEO and president and still never got a response. This company is a joke and I will not only never buy from them again, I will go out of my way to ensure anyone I know never buys. Look online Structube is famous for terrible customer service. Buyer beware!
- Approximate cost of services:
- $2,200.00
- Company Response
Hi. We are very sorry to hear that you were not completely satisfied with your purchase and the service you received. Please know that your feedback is extremely important to us as it is key in identifying opportunities to improve the quality of our products and service. We apologize that your email to us has remained unanswered. If you wish to provide us more details on your experience, please use the “Contact Us” form on our website or call us at 1-877-721-3787. Thank you.