Pella Western Canada

Hi was referred to Pella Windows from my sister Jen, after she had a good experience with them. My sales rep Graham was the nicest and most knowledgeable sales person I have ever had the pleasure of dealing with. He was not pushy at all and made me feel really comfortable while he was in my home. He explained everything very well and even brought in a sample window so we can look at it and see if it was to our liking. I had no idea that we could put blinds between the panes of glass and how beautifully and easy they are to use. He was able to match our exterior colour and have everything factory finished on the inside, including new casings. He set it up so we didn't have to do anything after the installation except enjoy our windows..

He gave me a really good discount and even though the price was high, the quality is incredible and the aesthetics were unbelievable. I don't know what he did to the glass but we were so comfortable this summer and didn't use our fan all summer. I can't wait to see the difference it will make in the winter. I never thought new windows could beautify my house the way that these windows. The performance is night and day, compared to my old windows.I am so thrilled with my windows and am looking forward to replacing my doors next year, with Pella. The windows I purchased are called Designer Series and if you are reading this and you have the budget, call Graham at Pella. His number is 4037711599, you won't be disappointed. I can't believe that I will never have to dust my blinds again!!!! Also, my son's allergies have been noticeable better since we installed these windows. I can't help but think that the blinds between the panes have helped with this.

With regard to installation, we were 100 percent satisfied. This was my biggest concern because my house is 50 years old and I was worried about my stucco being damaged and my flower beds being destroyed. To this day, I don't know how they were able to install these seven windows without doing a speck of damage to the inside or outside of my home. They built a platform over my flowers and were able to remove the old windows without damaging my stucco. When we purchased the windows from Graham, we were very concerned about damage. Graham set up a pre-install visit and sent his Installation Manager Peter to our home and he gave us a really good feeling that his installers would do a great job. He was so right, because the installer Alan did a wonderful job and was very professional.

Pella Windows and Doors comes with my highest recommendation and I will refer them and my Sales Rep Graham to everyone who could benefit from a great product with great people. I couldn't be any happier.

Val
Calgary, AB