- Approximate cost of services:
- $3,200.00
- Company Response
Hi Jimmi,
Your family was a treat to work with. Keep well and please call us if we can be of further assistance.
Regards,
Ronny
Hi Jimmi,
Your family was a treat to work with. Keep well and please call us if we can be of further assistance.
Regards,
Ronny
complete barrier free washroom
Dear Mary & Frank,
Thank you very much for your referrals and positive feedback.
We all enjoyed the experience!
All the best,
Ronny
Dear Frank,
I'm glad that you are pleased with the outcome of our work. Thank you for your positive feedback.
Ronny Wiskin
Dear Ms. Onas,
Thank you very much for sharing your positive feedback. It was our pleasure working for you and your family.
Wishing you all the best!
Ronny Wiskin
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accessible bathroom reno, elevator hoistway construction
Dear Mr. & Mrs. Nesci,
Your statement with respect to us hiring unlicensed trades is not fact. We are licensed general contractors and the plumbing & electrical contractors we hired for your project are licensed contractors as well.
As you now realize, the plumbing leak was a result of a defective control valve and PVC connections located within the shell of the SanSpa Walk-in bathtub made by Safety Bath that we installed in your home. We have corrected the issue with replacement parts sent by the manufacturer and have eliminated your safety concerns. Our electrical work was passed by an Electrical Safety Authority inspector, who's report indicated that our work was done safely & properly in compliance with code.
Mr. Nesci, the (3) doors mentioned in your complaint were completed by you. This was an acceptable request seeing that you are a skilled cabinet maker by trade and that you wanted the doors/trim to match the rest of the woodwork being upgrading in your home. We compensated you for this work without question, in full and without any hesitation.
I understand your frustration & concerns with the bathtub leak, as it took 3 visits by our plumber to discover the true problem while repairing the pre installed PVC pipes underneath the tub, (which were eventually replaced under manufactures warranty). Please understand that finding the cause of water leaks can often be difficult to pin point, and once we were able to find the solution, we did fix the problem.
We appreciate your prompt payments and are happy to resolve any other issues with our work that you are not satisfied with.
Your satisfaction and our reputation means allot to us.
Yours very truly,
Ronny Wiskin, President
Reliable Independent Living Services
*Note to public: Please feel free to contact us at info@reliableliving.com or 416-807-9773 to request a complete reference list of very satisfied clients.