Built our house with Coventry, after so many problems and delays we got possession on October 2022. There are problems that they did not fix right away and there were still outstanding until this moment. The worst was, I reported that I found water under my artificial plant and I could not find where was coming from. The second floor where the artificial plant is our bathroom. I had a strong feeling it was plumbing issue. However they shove me and told me that they cannot investigate since it was over a year . Plumbing warranty is covered for 2 years. Last June 8, I heard like raindrops while watching tv to my surprise, water was dripping from my ceiling like rain. And guess what, it was the same spot where I reported that there was water. Now my ceiling was soaking from water. We called the emergency hotline of Coventry and he was nothing but stupid. He asked me to call the contractor for plumbing. It was his responsibility to call them and request a dispatch to fixed the issue since this was clearly a plumbing issue which was covered for 2 years!
Stay away from Coventry! I know building a home is not easy there will be hiccups but what I experience from them were over the top stress.
- Approximate cost of services:
- $570,000.00