Windows & Doors Installation & Service review in
Barrie
Had an appointment window from 7:00am to 11:00am. At 10:15 I get a call saying tech won’t be there until around 2:00pm! Not even a call earlier telling me! In this day and age you know the night before how many calls you have and the order, so why not give a person a heads up they don’t have to get up at 6:00am for a 7:00 am appointment!
Worst customer service! They don’t care if you are put out. Just as long as you pay them their money!
Total lack of respect for the customer!
- Approximate cost of services:
- $0.00
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- Company Response
Hi Jeff, I’m sorry to hear about your disappointment. Please email me at gwillson@reliancecomfort.com and I would be happy to follow up on your service experience. - Gemma