HomeStars  >  Builders in Ottawa  >  Urbandale Construction Limited  >  Extremely dissatisfied and disappointed with Urbandale!
Private User
Private User
Private User reviews Toronto, ON
1/10

Extremely dissatisfied and disappointed with Urbandale!

After date for delivering house pushed back twice, finally delivered a poorly finished house with over 100 deficiencies. Poor painting, crooked and missing tiles, missing doors, mold in basement, upgrades missing or not working.
Urbandale should be embarrassed to hand over keys to an owner when the house is in such poor condition. The trades obviously rush their work resulting in poor finishes. After 1 year still over 40 issues left to fix. I do NOT recommend buying Urbandale.

Approximate cost of services:
$750,000.00
5 of 5 people found this review helpful.
Was this review helpful?
Company Response

We are sorry to hear about your experience with your Urbandale home. We know that delays in the completion of your home are disappointing and we strive to build all of our homes to meet our highest standards that we have come to be known for in the industry. Please note that with the ongoing COVID-19 situation, we are facing delays in the completion of warranted items. Please email our Warranty team at warranty@urbandale.com to discuss any outstanding concerns. Thank you.