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Boulet R

Handyman Services
Orleans ON M5A 1A1
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HomeStars  >  Bathroom & Kitchen - Fixtures & Accessories in Orleans  >  Boulet R  >  bathroom tile, diningroom and kitchen drywall finishes
brenda r in Orleans
brenda r in Orleans
2 reviews Orl, ON

First Review

0/10

bathroom tile, diningroom and kitchen drywall finishes

The contractor/owner came, looked at all the work said he'd call, then nothing. I called several times, no returned calls. Two weeks later a man called claiming to work for contractor and came over said he could do all the work and started the following Mon. He charged professional rates. The drywall fixes were good. He should never have started the tiling in the bathroom. My tub has shifted so it creaks when you step in. It cannot be used as it is. The 10 inch tiles are cut to about 2 inches at the ceiling because he didn't measure. He installed a tile around the copper plumbing pipe by using his grinder and making a large U shape in the top of the tile which was going to show and he said he'd fix it with grout. I made him take it off, and I had to buy the tool to cut the holes. He cut my custom countertop and cracked and chipped it at the front. I had to replace it and he took the broken one home. Although the owner is a good guy, he should take a minute to confirm that he sent people to represent him and he didn't. He finally returned my call yesterday after I asked the guy to not return. I should not have been charged for professional services when everything but the drywall needs to be fixed now by a professional. I've had a very expensive and bad experience. It has been more than a little upsetting. Oh, this man didn't even bring his own tool box in, just used mine on some of the days. Professional?

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Protect people's privacy. He should have called me and given me the contractor's no. not the other way around and then not return my calls regarding this.
Any advice to offer fellow homeowners facing a similar project?
Just because they are in the yellow pages doesn't mean they are professional!
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Previous versions of this review:

brenda r in Orleans
brenda r in Orleans
2 reviews Orl, ON

First Review

1/10

bathroom tile, diningroom and kitchen drywall finishes

The owner came, looked at all the work said he'd call, then nothing. I called several times, no returned calls. Two weeks later a man called claiming to work for Boulet and came over said he could do all the work and started the following Mon. He was great at drywall. Started the tiles in the bathroom, they are partially finished now (two weeks later) and are ugly. A tiny row near the ceiling shows he didn't measure and figure things out. My tub doesn't work, my sink doesn't work still. He is not a general repair guy...although he charges as a professional...he's a reporter and photographer. Boulet will not return any calls to confirm he actually has this guy working for him or who else he gave my phone no. to. This week (the second week without a bathroom) the guy showed up for 10 hours. This is a really big mess that I've paid almost $2000. for. He's asked what my maiden name was and how my alarm system works, and if windows are included...I can't sleep knowing he's been in my house.
I would steer anyone away from dealing with these people.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Do what they say. Protect people's privacy. He should have called me and given me the contractor's no. not the other way around and then not return my calls regarding this.
Any advice to offer fellow homeowners facing a similar project?
Just because they are in the yellow pages doesn't mean they are professional!