Limcan Certified Heating And Air Conditioning

Formerly Limcan Walker / Certified Heating Service Experts
Heating & Air Conditioning
Whitby ON L1N 1C4
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Heating & Air Conditioning
Limcan Certified Heating And Air Conditioning
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92%

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Reviews for Limcan Certified Heating And Air Conditioning

Average customer rating:
9.4 10 (400 reviews)

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Amy
Amy
1 review Peterborough, ON
0/10

Air conditioning repair

No follow up on multiple messages.
Didn't come back to actually do the diagnostics or repair.
Didn't come back at scheduled times.
Poor customer service
Poor attitude of employees

Approximate cost of services:
$160.00
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Company Response

I apologize for the lack of follow-up and poor customer service you experienced. We strive to provide excellent service and I am sorry that we fell short in this instance. Please let me know how we can make things right for you.

Mary
Mary
1 review Buckhorn, ON
10/10

Air conditioning

Geoffrey was great, was right on time, got down to work to fix the ac problem

Approximate cost of services:
$18,000.00
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Company Response

Thank you!

Private User
Private User
Private User reviews Oshawa, ON
0/10

Financing is a joke

Please beware of this company and their financing! It is a joke! You are literally paying $2.50 interest PER DAY which they dont disclose to you. Nothing is in the contract that was given to me or I would've never agreed to this! Years of paying THOUSANDS of dollars has equaled $70 off of our 10k loan. I do not recommend this company to anyone and they should be ashamed of themselves for taking advantage of people!!!!

Approximate cost of services:
$100,000.00
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Company Response

Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (289) 316-4461. Thank you!

Private User
Private User
Private User reviews Courtice, ON
0/10

Not an honest company

We called what we thought was an honest, local company.
First they said they were 95% sure the coils on our 4-year-old a/c unit were broken. They then quoted us a $4,000 - $5,800 repair cost without ever having run a diagnostic on the unit.
Then they tried to upsell us a new a/c unit and told us our insulation also needed to be done completely at a cost of $10,000.
We also had to deal with one very rude service technician and a sales person who, when told we would think about things, became pushy and tried to insist that we let him sell us other options.
We called in another HVAC specialist with very high ratings. The diagnostic was completed within an hour.
No coil problems. No need for a new unit. We paid $350 and our unit is fixed.
Limcan are not honest. Dont walk, run from this company.

Approximate cost of services:
$8,000.00
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Company Response

Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (289) 316-4461. Thank you!

Private User
Private User
Private User reviews Whitby, ON
10/10

Removing Gas Range for floor repair

First, the technician arrived first thing, which was a lovely surprise. Not only that he was poised to do the job he had been called for, to remove a gas range and put it into another room while the floor is being repaired.

What should have been simple turned into a two man versus one machine struggle. (Spoiler alert: the men won.)

This man was unstoppable. He came to do the job. The machine balked, would not be moved. He read the manual. He tried other avenues from his experience. Still nothing. Time for reinforcements.

Another technician arrived a few minutes later and they put together their brains and brawn in a way AI cannot do. They searched for shut off valves and eventually had to turn off the gas at source. It took the better part of 2 hours but the machine finally heaved a sign of surrender and the men manoeuvred it into the next room. One sealed the gas intake and checked for bubbles.
Eventually he returned to where he had been called from and the first tech tested the gas pipe a second time to make sure there was no leakage.

He made sure all the gas appliances were working properly, ensured the range parts were in a safe place for replacement, settled the bill and ensured there was no other issue.

These men are unsung heroes. What great attitudes! How blessed are the clients and the company to have people of this caliber working on their behalf.

Both answered all my questions.

Approximate cost of services:
$400.00
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Company Response

Thank you for leaving us a review! We look forward to serving you in the future!

Smitty
Smitty
2 reviews Whitby, ON
10/10

Furnace Humidifier

Mike came and installed my humidifier and it's working great he was precise and cleaned up after himself. Thank you very much.

Approximate cost of services:
$250.00
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Company Response

We are glad we could help!

FAY in Toronto
FAY in Toronto
2 reviews Whitby, ON
1/10

Hot water tank rental

Didnt fix hot water for 6 days In January & now not working again! N January they repeated told us they would have the part and be there the next evening with several no shows.
We are back in Florida, grandson is housesitting and has had to move out again.
On first call rep insisted our grandson put over $96.00 on his credit card, while he didnt fix the problem. THIS IS A RENTAL. They eventually refunded this.
We have asked that they replace the unit this time.

Approximate cost of services:
$96.00
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Company Response

We want to start off by saying we are sorry this has been your experience with our team. We pride ourselves on customer care, so we are sorry you did not receive that service. We would like the opportunity to discuss your concerns further and make this right – please watch for a call from us. In the meantime, we can be reached at (289) 316-4461 if you have any other questions or concerns.

Private User
Private User
Private User reviews Pickering, ON
10/10

Cancelled Duct Cleaning Quickly Resolved

I had booked a Duct Cleaning with Limcan about three weeks ago as they had sent me a text offering a special deal. Unfortunately Limcan contacted me this AM to inform me they had to reschedule my Duct Cleaning due to the fact their Truck Broke Down. I must admit I was miffed as I took a day off work without pay so I could be here. Much to Limcan's credit, they went above and beyond and was able to come up with a solution that worked for me. I got a phone call within 45 mins and I got my Ducts cleaned as originally scheduled. Thank You for the extra effort.

Approximate cost of services:
$400.00
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Company Response

Thank you for your feedback!

Wayner
Wayner
1 review Oshawa, ON
10/10

Heat Pump installation

We just had our heat pump installed and we are very happy. Both Michael and Robert were friendly , courteous and efficient. They took the time to explain what they did, how they did it and gave us a complete explanation of how our new thermostat functions. We are repeat customers of Limcan Certified and we would highly recommend this company for any heating/cooling neds.
Thanks for sending us 2 terrific workers.

Wayne and Kathi

Approximate cost of services:
$710,000.00
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Company Response

Thank you for leaving us a 10-star review! We're glad we could help.

sarahtadeson in Oshawa
sarahtadeson in Oshawa
5 reviews Oshawa, ON
10/10

Tankless water heater

Extreamly happy with limcan. Was referred by a family friend.
From start to finish excellent service. Paul who came out for the initial quote was friendly and knowledgeable. And the install team who's names I forget but potentially one was Ryan? All friendly and did excellent work and cleaned up after themselves after. Over all very happy with the services provided. Will not hesitate to use them for other projects.

Approximate cost of services:
$4,800.00
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Company Response

Hi, we’re glad we could help. Thank you for choosing Limcan!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Limcan Certified Heating And Air Conditioning

Limcan Certified Heating and Air Conditioning is your trusted source for HVAC services in Whitby and the surrounding areas. Since 1964, we have been providing dependable heating and cooling solutions to homeowners, ensuring their comfort all year round.

Our services cover a wide range of HVAC needs, including installation, repair, and maintenance of heating systems, cooling systems, and indoor air quality equipment. Whether you need a quick repair or a full installation of a new system, our team is here to help with 24/7 service, 365 days a year!

At Limcan, we offer a satisfaction guarantee on all our installations, repairs, and services. With an average 4.8-star rating on Google and accreditation with the BBB, you can trust us to deliver reliable and professional HVAC solutions.

Contact us anytime to schedule a service or to learn more about how we can enhance the comfort and safety of your home!

CATEGORIES
Heating & Air Conditioning
PRODUCTS
- Furnaces - Air conditioners - Boilers - Heat pumps - Water heaters - Tankless hot water heaters - Humidifiers - UV air purifiers - Dryer vents - Generators - Humidifiers - Electrical equipment
SERVICES
- Furnace installation - Furnace repair - Furnace maintenance - Boiler services - Air conditioning installation - Air conditioning repair - Forced air conditioning maintenance - Air quality improvement services, including: Duct cleaning, Dryer vent cleaning, Humidifier installation and repair, UV air purifier installation - Heat pump installation and repair - Water heater installation and repair, including tankless hot water heaters
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://limcancertified.ca/
YEAR ESTABLISHED
1985
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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