This is a terrific company. They arrived at the scheduled time with a confirming call in advance. Once here they took a great deal of time to review the work request and to present their credentials and guarantees. They were called to correct poor work provided by another company (that company had replaced a 30 Amp dual pole breaker with a 40 Amp dual pole and replaced other breakers that they said were "defective"). Realizing I had been had, I called Captain Electric to evaluate the changes. They confirmed that the 40 Amp breaker was wrong and, to be safe, I asked them to redo all the work the other company did. Everything was completed efficiently and expertly. I can not say enough about the professionalism of all the staff and the expertise of the attending electrician, Kevin. I will definitely use Captain Electric again and highly recommend them to others.
- Approximate cost of services:
- $350.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you Wayne. We are glad to have been able to help. Unfortunately we see this same situation very often. Work that has been performed incorrectly, not to code, by unlicensed contractors, and without a permit from the ESA (Electrical Safety Authority). These items are now code compliant, and you rest easy knowing that. ***Homeowners should know that electrical work is a regulated trade, only an ECRA licensed Electrical Contractor employing certified electricians and registered apprentices can legally perform electrical work in Ontario. Always ask for credentials, always insist on an ESA Permit where required. Thank you for trusting in Captain Electric Wayne, and we will see you again when you need electrical service. ... bw