Carleton Place
She confirmed appointment same day only to not show up. Refuse to return calls or emails. She finally called 3 weeks later to confirm appointment next day. When I complained about her service, she responds with she is the manager with an insincere sorry, they don't have time to return calls or emails, they have trucks break down regularly and don't call to update customers. They don't care if you take time from work to wait for service. I asked for another call back from owner as I feel a simple courtesy call is required and came home to an email stating to get another service company. Lesson is...don't try to complain about their poor service to the manager as she is the service manager.
- Approximate cost of services:
- $200.00
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