- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Melissa
We would to like to address your concerns separately.
First, the main issue is the aluminum wiring in your home. This is a hazard because it has been illegally junctioned inside the walls. I have made efforts to explain this to you clearly from the beginning. My electricians were referring to the method in which the aluminum wiring was attached to the actual plugs and switches throughout the home. The aluminum wiring in your home does not go to your electrical panel. This is a hazard. You then refused yo rewire the home to bring it to ESA standards and did not want to replace the wiring. We therefore charged you for the panel change, rewiring 3 switches, the pool plug and the garage light switch.
I take full responsibility for for the mess left and apologize sincerely.
Lastly, we were prepared to reimburse you for the cost of the garage door repair as you had requested. My electricians were unfamiliar with the operation of the garage door. I explained this to you and believed that you were comfortable with the reimbursement. I have not received any messages from you and would appreciate to speak with you directly.Thanks