Dryit.ca

In July 2013, our basement had a major flood. We didn't know where to begin, and most flood experts were bombarded with requests and not even returning calls. Mead, Duncan and Colleen at Dry-It were just so amazing....real people who were trying to help people & homes in crisis.

We didn't use Dry-It for the immediate clean-up (as another contractor was available sooner) but they were the most responsive and consistent. We called Dry-It at least 3-4 times just to seek advice on how to handle the immediate water in the basement; what to do with testing electrical appliances; and duct cleaning. Every time I called, Colleen was patient, didn't rush the conversation, and always followed-up with an answer or call back to us, as she had committed to -- she helped us get through the stress & questions, regardless of whether we decided to hire them or not.

In the end, we used Dry-It for duct-cleaning after the flood and they arrived on time, were extremely professional and provided consistent customer service through the entire cycle.

This summer I experienced a flood in my unit. Dry-it.ca was hired by my management co to do the repairs. I found their quality of work to be unprofessional very sloppy. My bathroom vanity had to be installed and removed three times..and am still waiting to get this corrected. caulking all over bathroom miror, cracked tile in washroom, walls are blotched, not even, paint all over new floors, tape and cardboard under quarter round needs to be removed, kitchen counter not levelled. I feel that this company has been unprofessional and they really dont care about the quality of work provided. Would never recommend to anyone.

Our townhouse experienced intermittent flooding in our den over a two year period. DryIt personnel did an excellent job drying the carpet with blowers and dehumidifiers as needed and removing the mould once the proper foundation repairs were made. DryIt staff always showed up on time, were very courteous, and took the time to explain exactly what they were doing. We were very impressed with their technical expertise plus their exceptional customer focus. Job well done.

Dryit was a great company to deal with for mould remediation. James Lee Senter and his men were professional and thorough with the job, and were a pleasure to deal with from start to finish. They explained the remediation process well, gave a reasonable estimate and did good work. James and his men were always accessible to handle questions and explain the process, and put our mind at ease that our home was cleaned thoroughly. I would recommend them highly.