I've had two cleaners from Homestead Maids over several months (and one of them was suppose to be the one training their other maids, therefore the best) Neither of them had any eye for dirt or detail whatsoever. I live in a tidy household of two professionals with no kids, so the house never gets that dirty. But after several visits and many complaints to Homestead management, my tub was still caked with soap scum and my kitchen floor was dull and sticky. Apparently, their maids also don't know what mold or mildew looks like because one tile in my bathtub area was repeatedly passed over and ended up looking like some exotic cheese.
Not only can they not clean, but my bathroom often looked duller and sticker after they've serviced it. Do not waste you money on this service! Pass the word around. I am with [competitor - ed.] right now and am quite happy with it.
Oct 2012
This is in response to Mark's comment on my 2008 review. I was an actual client. I still have your receipts. I complained to you and you told me my expectations were too high. You said your ladies aren't gonna get down on their hands and knees to clean my bathroom. Gee, how else are they going to get to the corners? Your extremely tardy response is a good indication of the level of service that your company gives. Now move on, leave me alone, and focus your energy on improving your service.
- Approximate cost of services:
- $92.00
- Company Response
I was not aware of the existence of Homestars until recently ( October 2012 ) . Homestars has just informed me that it's too late to contest a review from so far back . But I believe this review does not originate from an actual client . If that's not the case , then I invite CGT in Roncesvalles to call and identify yourself please . Mark