Vaillancourt Plumbing & Drains

Formerly E. Vaillancourt Plumbing & Heating Ltd
Plumbing
Oshawa ON L1J 4E9
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Vaillancourt Plumbing & Drains
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98%

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Reviews for Vaillancourt Plumbing & Drains

Average customer rating:
9.9 10 (355 reviews)

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Frank Mapes in Oshawa
Frank Mapes in Oshawa
5 reviews Oshawa, ON
0/10

Leaking kitchen faucet

Kitchen faucet was leaking under the cabinet from the cold water supply line. Repair person arrived several hours late, stayed for 10 min. to tell me the water line could not be repaired and I would need a new faucet, then wrote up a bill for $152.43. I since called the manufacturer and was told the faucet probably needed a new ceramic cartridge. Have now received this and had it installed and no more leaks. Too bad Vaillancourt couldn't have done this for me considering what I paid them.

Approximate cost of services:
$152.00
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Company Response

Dear Mr. Mapes,
Thank you for your review. Our aim is for 100% customer satisfaction, and we regret this was not your experience. We appreciate becoming aware of the issue. We will look into it, and be in touch shortly, with the goal of mutual resolution.

Dear Mr. & Mrs. Mapes,
It was a pleasure talking with you both on January 11th. I’m glad we were able to come to a mutually agreeable resolution, and as discussed, we look forward to working with you again.

Lynn from Whitby-647
Lynn from Whitby-647
25 reviews Whitby, ON
10/10

Thank you Vaillancourt

We had Paul from Vaillancourt come in to fix a sewer smell coming from our powder room toilet. The service was efficient, friendly and cost effective. Thank you Paul. We would recommend this company without hesitation.
Evelyn

Approximate cost of services:
$175.00
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Company Response

Thank you for your review Lynn. We appreciate your feedback.
All the Best from all of us here at E. Vaillancourt Plumbing.

Private User
Private User
Private User reviews Toronto, ON
10/10

Several Jobs

I contact Vaillancourt Plumbing to have several residential jobs completed. I was very happy with the workmanship and will definitely contact them again for my future plumbing needs. Paul was very courteous and answered any questions that we had. Great company and will recommend them to my family and friends.

Approximate cost of services:
$1,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review. Your Business is much appreciated.
All the Best! from E. Vaillancourt Plumbing

Denise in Oshawa
Denise in Oshawa
6 reviews Oshawa, ON
10/10

Disconnected/reconnected a washing machine as well changing 2 shut off valves

I was very happy with the positive and pleasantry of Paul. I called in the morning and Paul came out by the afternoon. He was professional and courteous. I will use them again and refer them to my friends.

Approximate cost of services:
$300.00
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Company Response

Thank you for your review Denise. We appreciate your feedback.
All the Best from all of us here at E. Vaillancourt Plumbing.

Private User
Private User
Private User reviews Mississauga, ON
10/10

amazing service

Vaillancourt was again to the rescue with the very skilled and patient Stan & Paul unblocking the main drains . Courteous, tidy, concerned and happy to explain every step of the problems' solution,
TEAM VAILANCOURT is the best option for my money..always a wow

Approximate cost of services:
$500.00
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Company Response

Thank you for your review. We appreciate your feedback.
All the Best from all of us here at E. Vaillancourt Plumbing.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Replaced Boiler Pump

Amazing Company!! The pump on my boiler system finally died after months of nursing in hopes to get through the winter. Was using another company but they couldn't get out until the following week. Basement flooded twice and buckets being emptied every hour on the hour- I was stressed (Husband working out of town and 3 children home for PA day ) I couldn't wait. The other company actually called Vaillencourt to see if they had could do the job sooner (they could ) and got them to match their quote for me. Sold!! Patsy was fantastic and made me feel at ease, answered all my questions and very helpful. Tech showed up 3 hours early and explained everything to me. The job took less time and didn't cost as much as quote. :) The tech took his time and answered all my questions and even gave me some tips on our Boiler system.
It's hard to find customer service like this now a days. I believe in putting back into the community; building up our own towns business. Thank you very much for your help Vaillencourt.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your review. Your Business is much appreciated.
All the Best! from E. Vaillancourt Plumbing

Ron Branton in Oshawa
Ron Branton in Oshawa
1 review Oshawa, ON
10/10

Multiple jobs

I am a contractor working in Central Ontario, including Oshawa & surrounding areas for 35+ years. Vaillancourt Plumbing is my go to company for any plumbing needs on a job. They are always prompt, clean, courteous to my clients, knowledgeable and professional. Highly recommend them for any plumbing job large or small.

Approximate cost of services:
$0.00
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Company Response

It's been great working with you Ron for all these years. Your words of praise are much appreciated.
Looking forward to more work with you in the future.
E. Vaillancourt Plumbing.

Dianna Mandzuk in Oshawa
Dianna Mandzuk in Oshawa
1 review Oshawa, ON
10/10

Excellent

My name is Dianna Mandzuk, I'm currently a Real Estate Agent in the Durham Region for 30+ years. I'm very familiar with Vaillanacourt Plumbing. I've used them on several occasions. I've found them to be reliable, considerate, professional and knowledgeable and would recommend them to anyone. Extremely satisfied.

Approximate cost of services:
-$1.00
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Company Response

Hello Dianna, thank you for your kind words and for using E. Vaillancourt Plumbing.

 in Oshawa
in Oshawa
1 review Oshawa, ON
10/10

Renovation project

Simple! I needed to get some plumbing work completed to finish my basement project and these folks came through for me. My anxiety levels dropped and a great job resulted from in hiring the true professionals do the job. :-)

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your review. Your Business is much appreciated.
All the Best! from E. Vaillancourt Plumbing

Private User
Private User
Private User reviews Oshawa, ON
10/10

Kitchen plumbing

I had new countertops and undermount sink installed, the plumbing was left up to me. I had used E. Vaillancourt Plumbing in the past so decided to use them again. Called that morning, within 2 hours, they were at my home, had the part I needed in his truck, hooked up my plumbing. He also installed my taps for me. The plumber was very professional and left everything very clean. I highly recommend this company!

Approximate cost of services:
$220.00
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Company Response

Thank you for your review. Your Business is much appreciated.
All the Best! from E. Vaillancourt Plumbing

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vaillancourt Plumbing & Drains

As Durham Region's oldest plumbing company, Vaillancourt Plumbing has been serving the plumbing needs of both residential and commercial customers since 1955 — a testament to our customer-centric approach to our business. As owner Ed Vaillancourt says "Service is Our Business!". Although daily operations have passed forward to Ed's son, Brian Vaillancourt, Ed still advises, drawing upon his many years of experience and expertise. We are committed to a high-level of quality workmanship and customer care when it comes to your plumbing needs. Our expertise, friendly service and competitive rates will ensure you receive the exact repairs you need.

CATEGORIES
Plumbing
WEBSITE
https://www.vaillancourtplumbing.ca
YEAR ESTABLISHED
1955
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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