Dishwasher stopped draining - company fixed it... broke something else
My dishwasher stopped draining and I was just out of the warranty period. Fridgidaire gave me 3 companies in the Toronto that they recommend/have access to their parts. Sobies was the first option and the first I called. The wait for an appointment was 2.5 weeks. Which is fine. The repairman was very nice and fixed the drainage problem. The problem is that the first time I ran the dishwasher the little spinning thing at the bottom melted on the hot ring. It was apparent that the repairman had taken it off and then not put it back correctly - or perhaps forgot to. No big deal. Accidents happen. I phone the company to explain and then:
1) The guy said the best he could do is split the cost of repair with me. I of course pushed back. He finally agreed to split the cost of the part with me, but he wouldn't charge me for labour... to fix their own mistake...
2) The kicker is that - they actually never ordered the part and I've never heard from them again. My dishwasher remains broken. I've worked up a makeshift fix but it will need to be replaced.
- Approximate cost of services:
- $250.00