Costly and unprofessional but looked good
Hired on agent's recommendation and even he was shocked at the high quote. On the plus side, the listing pictures looked great and the styling was good-- no complaints about their skill with staging. On the negative side: expensive, unprofessional, lots of damage following take down, most items in shabby condition. I had to request replacement of a couple of items that were at eye-level and in bad shape (chipped, scuffed), fabrics were threadbare and unravelling (I trimmed loose strands myself), underlining of some furniture was hanging down visibly (they had duct taped some areas so were aware of the issue). The movers seemed to have no idea what they were doing and had a long, loud conversation with lots of swearing in front of myself and my child. During set up, they were about to walk through the house in wet shoes-- I asked but they had never heard of shoe covers. The sofa selected was way too big for the entrance and they took ages to figure out how to get it in the space. I was not there for take-down and when I went to check, they had taken several wall corners off down to the metal plates. Also heard from my neighbours that they brought all of the backyard furniture out through the house rather than going around as they were asked to do-- there were leaves and garden debris all over the basement carpet as well as shoeprints. Had to do a lot of repairs and cleaning after they left. They used huge nails to hang pictures everywhere-- some were so hard to remove that they just left them in the walls for me to deal with. With all of the non-damaging options out there, not sure why they would do this. In general, I felt they treated me and my house with no respect. It looked good from a distance when staged, but not really sure it was worth the cost. If you hire them, suggest being there to oversee damage, movers, quality of items. Also suggest trying to get multiple quotes even if your agent recommends them.
- Approximate cost of services:
- $7,600.00