I had carpeting in my townhouse when I moved in 7 years ago, it was marked a bit back then and after 7 more years was wearing out. I price out carpeting with a few other places, a big box DIY store wanted $4,374 for carpeting and they said that is with a 10 year warranty. So I got looking on Home Stars and checked out 2 companies with Victorious carpet being one of them, the 2nd company was to stop out at a certain date and time, but they never did, nor did they call me to tell me they wouldn't be able to make it!
But Mark made arrangements to stop out and see me, and he did, took the measurements, explained to me the different choices I had in quality, texture and colour. I couldn't choose between two colours, so Mark said I could let him know later.
Shortly after I got the quote, approx. $3,300 with taxes included. I decided to go ahead with it, I called Mark to arrange an installation date and at the last minute I picked a colour that was not one of the 2 originals I was thinking about, but Mark made it happen and the installation date was not changed.
On the installation date I went to work, when I got home they were almost finished installing the carpet, living room is 14' x 17', plus 3 sets of stairs totaling 20 stairs, a landing and the upstairs hallway, they even did the floor inside the closet in the hallway!! AND it comes with 10 year warranty, $1,074 cheaper than the big box DIY store price. The house looks great with the carpeting, the installations techs did an amazing job!
Great work Victorious Carpet! Many thanks to you Mark! You went above and beyond my expectations, wish I could do the same for you but Home Stars will only let me give your 10, you deserve more!
- Approximate cost of services:
- $3,300.00
- Company Response
Hi Marc, It was an great pleasure meeting you. Please feel free to contact us at anytime if you have any questions or concerns. Best!