Easy Moving Toronto

I have a few comments about the moving service.

1. The movers came 1 hour late than the appointment time. (I booked for 6pm and they came at 7:07pm)
2. They did not explain the contract clearly, and merely rushed it by saying it is $69/hour plus an additional $69 fee.
3. With two furnitures left to move, the movers held it hostage at the end and demanded 1/2 payment in cash. Kirrill added $30 for gas, decided to charge $100 for tips for two people (on their own decision without consulting us), 13% tax, counted the amount as 4 hours when it was 7pm-10:30pm (3.5 hours). Isn't 7x3.5= $241.5
4. Did not assemble my bed again prior to leaving.

This type of service of swindling money off customers, with threats, bad attitudes is totally unprofessional. I am quite unsatisfied that you all ripped $497 out of me, which I kindly paid $500 -- but they rushed out and didn't finish the job -- assembling the bed as you wrote in your email that they will do.
5. Further they took our 2 lightbulbs and we had no light in the room.

6. Also, we helped them move and they dare charge us so much, give a very bad attitude to my superintendent, my friends and my parent. Rudeness is the last thing that we needed on top of all of these hassles!