VERY DISAPPOINTED! They showed up 4hrs late. The pick was at a seniors house and they showed up at 9 pm, final delivery to my house was at 12:30 AM and I have little kids. Promised me a 15% discount on the phone for the delay but at door charged me full price quoted at the door. On top of all this, they claimed that they tried to contact me during the day to tell me the delay but did not have my correct number, DO NOT USE THEM FOR YOUR PIANO MOVE. They might have been good in the past, NOT ANY MORE. WORST EXPERIENCE EVER.
- Approximate cost of services:
- $280.00
- Company Response
Hi there,
I am very sorry about your experience. Our company is under new management, and we are working on improving our services for our costumers. We are ready to provide you with a compensating fee of $100 (cash/cheque) that could be mailed to your desired address or picked up from our office location. Please help us provide a better experience for our future costumers, we would highly appreciate it. If you are interested in our offer please feel free to contact us at 416-520-3575 or email us at easymoving.ca@gmail.com