Removal of house hold items (carpet,coffee table,toaster etc.)
We were going through a renovation and needed to clean out our basement before hand. Contacted 1-800 junk for a pick-up appt. I advised them we wouldn't need them to come into our home since we would move everything out on our driveway for easier and quicker pick-up. The two arrived and introduced themselves. Showed me the meter and then proceeded to put everything in the truck. I was a bit surprised by the final price since other quotes we received were cheaper and they would also included the removal from inside our home? We thought we would make it easier for them and have everything in our driveway since that should also reduce the cost since they were not going back and forth in our home and adding more time. They were at our home for less than 15 minutes. The guys were friendly, quick and professional. The only downfall was the price. Higher than most and wish I had time to do research since most likely would have gone with someone else to take our junk. Since we needed it done within 3 days, this wasn't an option to shop around.
- Approximate cost of services:
- $300.00
- Company Response
Hi Amira, we're sorry to hear about your experience however we couldn't locate a job booking under your name, so we are unable to respond to you personally. Our agents go over rates on the phone but they don't give quotes, we wait until our team is there and can see what you have. Our on site quote covers the cost of insurance, recycling and disposal fees, truck maintenance etc. We give you a no obligation quote and need your approval before we go ahead with the job. We'd be happy to follow up with you and make things right, please contact us calgary@1800gotjunk.com
Thanks, Michel