Drain Com

I called DrainCom after my husband and I were unsuccessful in unclogging our kitchen drain. We bought a 25' long drain gun and after several attempts it was still clogged. Valentyn came with his commercial 30' drain gun, ran it through and it was still clogging. He then used a plunger to try to dislodge the clog, but no luck. He went out and brought in his 50' drain gun, ran it through. Still the sink was filling with water… Some more vigorous plunging but it was a bad blockage and the water wasn't running through. Valentyn explained that most pipes are 1.5" in diameter but ours is 2" and the augers he has are for 1.5" pipes. He assured me that he wouldn't leave my house until the drain was cleared. He went out and brought in his 60' drain gun that's meant for 3" pipes and that did the trick! He spent over 2 hours at my house to solve the problem and considering this, the cost was reasonable. Our sink is working smoothly again so I'm very happy. Thank you!