Miracle Movers

Moving & Storage
Toronto ON M5A
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HomeStars  >  Moving & Storage in Woodbridge  >  Miracle Movers  >  Moving household goods from Toronto to New York
Marino in Markham
Marino in Markham
3 reviews MARKHAM, ON
10/10

Moving household goods from Toronto to New York

I hired MM end of June to move household goods of my son and his colleague from 2 locations in Toronto to an apartment in New York City because their price was quite reasonable and reviews for them at this site were better than average. My son and his friend are both doctors going to NY for 1-year fellowships. MM's customer service prior to the move was quite good. They were responsive to my concerns and worked with me all the way. I accompanied my son across the border in our car. MM undertook to deliver the goods within 2 days of pickup. Because of US's immigration laws, my son needed to have crossed the border and delivered a copy of his Visa to the truck driver to enable the goods to be carried across. Although the truck was only an hour behind us, MM had the facility to receive and convey a fax from US Border Control (sent at our request) to the truck driver. Everything went according to plan. Ivan, the truck driver, was constantly in touch with us over the phone. Except for the hitch at the start when the MM truck arrived about 2 hours late for the pickup, everything up to delivery and signoff went pretty smoothly. I have to commend Ivan's professionalism and demeanour. MM gave me a discount on the hourly rate to make up for the delay. Even the 2 labourers MM hired from NY to transfer the goods from the truck acted professionally inspite of being hampered by some construction work that was going on in the apartment in NY. Ivan kind of reminded us of Ed Norton by way of looks, demeanour, and speech, and we were thinking that he would make a good Ed Norton double. Since then, I have been singing MM's praises to all and sundry. It will be their door I will be first knocking on the next time either I or someone close to me wants to hire a mover.

Approximate cost of services:
$2,600.00
What could this company do to improve their services?
Arrive on schedule
Any advice to offer fellow homeowners facing a similar project?
A professional, reliable and economic company worthy of trust for an efficient and effective move.
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